99 Bets Responsible Gaming — It's All About the Fun, Nothing More

Cricket match days in Bangladesh carry a special kind of excitement. Watching the game with friends and placing a friendly wager is a form of entertainment for many people. Online betting is simply the modern version of that experience. 99 bets-we see it exactly that way — as entertainment, never as an alternative source of income.

Responsible gaming means knowing your limits. How much time to give it, how much money to put in, when to take a break — these are decisions you make for yourself. When betting stops being fun and starts causing worry or stress, that's a sign something needs to change.

99 bets believes that a happy member who bets responsibly and stays in control is our most valued player. That's why responsible betting on our platform isn't just a page — it's a commitment at the heart of everything we do.

On this page you will find — how to tell if betting is becoming a problem, what tools 99 bets offers to help you stay in control, and where to get help if you feel something is wrong. Everything clear and straightforward.

Problem betting doesn't always hit all at once — it tends to creep up gradually. If you recognise any of the signs below in yourself, it's worth taking a step back.

• You're betting beyond your set budget, and it's happened more than once
• Chasing losses — telling yourself "I'll win it back" and placing more bets
• Being dishonest with family or friends about your betting
• Betting to solve financial pressure — such as paying off debts or bills
• Cutting back on work, study, or family time to spend more time betting
• Feeling restless or irritable when you're not betting
• You've tried to stop betting but couldn't
• Borrowing money or asking others for funds to bet

All responsible gaming tools at 99 bets are free and accessible anytime from your account settings. Using them will not result in a suspension or cancel any bonuses — it is entirely your personal choice.

Lowering a limit takes effect immediately. However, increasing a limit comes with a 24-hour delay — this is intentional, to prevent impulsive decisions made in the heat of the moment.

To set up the tools: Log in to your account → Profile → Responsible Gaming section. You can also reach us via live chat for any assistance.

Deposit Limit is the simplest and most effective tool available. You can set in advance exactly how much you're willing to deposit into 99 bets in a given week or month. Once you reach that limit, no further deposits will go through — the system stops it automatically.

Want to set a monthly budget of ৳5,000? Set it, and no one will be able to let you deposit more before the 1st of the next month — not even you. Any request to raise your limit comes with a 24-hour waiting period.

• Set limits on a daily, weekly, or monthly basis — three options available
• Lowering a limit takes effect immediately; increasing one requires a 24-hour wait
• You will receive a notification when your limit is reached
• Stay within your limits and you'll continue to enjoy all bonuses and benefits as normal

Loss Limit works a little differently. If you decide "I'm not willing to lose more than ৳2,000 in a week" — just set that as your limit. Once you hit that amount, 99 bets will automatically stop your betting for the rest of that week.

This tool is especially useful on bad days — when you're losing match after match and the thought "I'll definitely win the next one" keeps creeping in. With a Loss Limit in place, there's an external force that steps in and stops you right at that moment.

• Set a daily, weekly, or monthly loss limit
• Instant lock when the limit is reached — automatic unlock when the time period ends
• You'll receive an early warning notification when you've reached 80% of your limit
• Your account balance remains completely safe while a loss limit is active

It's easy to lose track of time online. You sit down at 9 PM thinking you'll play for a bit, then look up and it's 1 AM. 99 bets' session timer is designed to solve exactly that problem.

You set the limit — the maximum number of hours you want to play in a single session. When that time is up, you'll get a warning, and if you keep playing, you'll be logged out automatically. You can log back in afterwards, but it gives you a natural pause.

Reality Check (Reality Check) is another tool available to you. When enabled, a pop-up will appear every 30 minutes or every hour showing how long you've been playing, how many bets you've placed, and your net result. Keeping that information front of mind makes it easier to make clear-headed decisions.

Sometimes small limits aren't enough — you need a proper break. Whether it's exam season, a family situation, or you feel like your control over betting is slipping, 99 bets' self-exclusion tool is there for you.

Once Self-Exclusion is activated, you won't be able to log in to your account or place any bets for the chosen period. During this time, promotional emails and SMS from 99 bets will also be paused. Your balance remains completely safe, and your account will unlock automatically once the period ends.

• 7 days, 1 month, 3 months, 6 months, or 1 year — you choose the duration
• Your self-exclusion period cannot be shortened or cancelled early
• Contact Support directly for permanent account closure
• No promotional messages will be sent during your self-exclusion period
• Once the period ends, you can choose to start again at your own discretion

To set up self-exclusion: go to Account Settings → Responsible Gaming → Self-Exclusion. You can also contact our support team and they will take care of it for you — no questions asked.

The minimum age to use 99 bets is 18. This is not just a rule — it is an ethical responsibility. We use multiple layers of verification to ensure no one under 18 can access our platform.

Date of birth is required at registration. KYC verification (National ID or passport) must be submitted before any withdrawal. If there is any doubt about the age of an account holder, service will be suspended pending verification.

If there are minors in your home, be careful with any device where you are logged in. Keep your device locked with a PIN or password, and never share your account login details with anyone.

There's no need to hide a gambling problem — it's a common human experience, and seeking help takes real courage. The 99 bets support team approaches these conversations with genuine empathy.

99 bets Support: Reach us anytime via live chat or email at support@99bets.net. For responsible betting requests, mention "Responsible Gaming" and your query will be prioritized.

Gambling addiction is a recognised mental health condition — and it is treatable. If you need help, speak with a qualified mental health professional. Tell a family member or a trusted friend — carrying it alone is hard.